IS IT LEGAL TO HAVE A 'NO REFUNDS' POLICY IN YOUR SALON?

You see signs all around and on social media many discussions about it saying “No Refunds” or “No refunds, exchange only” or “Don’t give her a refund”.

While these would be good for the business owner, Australia’s not built like that.

In fact, legally, shop owners selling physical products or delivering a service (like we are delivering lash extensions) HAVE to legally offer refunds in certain circumstances.

Locks Lash Co Founder, Derik digs more into it, and we get the straight talk from the government, so you are not breaking any rules as a small business owner.

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SALON?