TransMon is a on Request Contact Center Quality Monitoring Software. A Product that saves time and drives better decision-making. Our Customers have reported the following: a. 10%-30% decrease in average handle time.
b. 5%-25% decrease in hold time.
c. 15%-40% increase in customer satisfaction.
d. 15%-40% increase in first call resolution.
e. 10%-20% improvement in sales effectiveness.
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This video is part of Step by Step guide to Master TransMon. Here, product expert explains how to audit transaction on TransMon.
Contact us on contact@wyzmindz.com for more details.
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